Fast Facts
- Illnesses: 2
- Hospitalizations: 2
- Deaths: 0
- States: 2
- Recall: Yes
- Investigation status: Active

Recalled Food
“Soft Serve On The Go” Ice Cream Cups
- Flavors include:
- Vanilla chocolate
- Caramel
- Parve vanilla chocolate
- Peanut butter lite
- Razzle
- Sorbet strawberry mango
- Sold nationwide at many types of stores, including:
- Grocery stores
- Convenience stores
- Canteens
- Distributed by Real Kosher Ice Cream to businesses and institutions, including:
- Long-term care facilities
- Nursing homes
- Schools
- Camps
- Distributed internationally to:
- Belgium
- Brazil
- Canada
- Mexico
- United Kingdom
On August 9, Real Kosher Ice Cream recalled all flavors of their “Soft Serve On The Go” ice cream cups.
Listeria was found in a “Soft Serve On The Go” ice cream cup collected from a sick person’s freezer, and laboratory scientists are working to determine if it is the outbreak strain of Listeria.
What You Should Do
- Do not eat “Soft Serve On The Go” ice cream cups.
- Check your freezers. Listeria can survive at freezing temperatures.
- Throw them away or return them to where you bought them for a refund.
- If you have any questions, contact the company at 845-668-4346 or info@softserveonthego.com (Monday to Friday, 9am to 5 pm EST).
- Call a healthcare provider right away if you have these symptoms after eating the ice cream:
- Pregnant people usually have fever, muscle aches, and tiredness.
- People who are not pregnant usually have fever, muscle aches, and tiredness. They may also get a headache, stiff neck, confusion, loss of balance, or seizures.
What Businesses and Institutions Should Do
- Businesses and institutions, including long-term care facilities, hospitals, school, and camps, should not sell or serve “Soft Serve On The Go” ice cream cups.
- Many of your patients or clients could be at higher risk for Listeria illness (65 years or older, have a weakened immune system, or are pregnant).
