New Zealand – Pams brand Frozen Berries- Hepatitis A


4 October 2022: Foodstuffs Own Brands Ltd is recalling all batches and all dates of its Pams brand Mixed Berries, Two Berry Mix, Smoothie Berry Mix, and Raspberries as a precaution due to a possible link of Hepatitis A associated with frozen berries sourced from Serbia.

Product identification
Product type Frozen berries
Name of product (size) Pams brand Mixed Berries 500g
Pams brand Two Berry Mix 1kg
Pams brand Two Berry Mix 750g
Pams brand Smoothie Berry Mix 500g
Pams brand Raspberries 500g
Pams brand Raspberries 350g
Batch marking All batches
Date making All dates
Package size and description The products are sold in various sizes in plastic bags.
Distribution The products are imported.

The products are sold at Trents Wholesale and Raeward Fresh stores throughout the South Island and in Pak’n Save, New World and Four Square stores throughout New Zealand.

The products have not been re-exported.

Notes The New Zealand Food Safety investigation into the source of Hepatitis A contamination is ongoing. As this is an evolving issue the situation may change.

If you are a retailer of the products in this recall notice, you need to download a copy of the below Point of sale notice and display it in your store for one month.

Point of sale notice – Foodstuffs Own Brands [PDF, 77 KB]

Consumer advice

New Zealand Food Safety’s advice to consumers is to:

  • Briefly boil frozen berries before eating them, or if you have a thermometer at home, ensure cooking temperatures exceed 85 degrees Celsius for 1 minute. Heated berries can be safely refrozen for later use.
  • If you microwave berries, you should stir half-way through the cooking process to make sure they are cooked through. Microwave’s settings will vary, the important thing is to ensure the berries reach boiling.
  • Wash your hands before eating and preparing food.

Until and unless a definitive source is identified, this advice applies to all frozen berry products.

There have been reports of possible associated illness in New Zealand. If you have consumed any of these products and have any concerns about your health, seek medical advice.

Alternatively, customers can return the products to their retailer for a full refund.

Who to contact

If you have questions, contact Foodstuffs Own Brands Ltd:

  • Phone: 0800 24 51 14
  • Address: 35 Landing Drive, Mangere, Auckland.

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