Research – USA – Study: Multistate foodborne illness outbreaks change public perception of restaurants

The Packer

Multistate foodborne illness outbreaks bring swift financial losses to restaurants, increased media attention and an environment that makes subsequent smaller outbreaks more financially damaging, a new study says.

The research, from University of Illinois Urbana-Champaign’s consumer economics professor Maria Kalaitzandonakes, said that more than 60% of foodborne illness outbreaks in the U.S. occur at restaurants, according to a news release.

Most of those outbreaks are confined to a single state, however, when restaurants experience multistate outbreaks — as did the fast-casual chain Chipotle Mexican Grill in 2015 — that can lead to a stock market penalty, substantial negative news media coverage and a discernible change for the worse in how investors and the public view the company’s smaller outbreaks, according to Kalaitzandonakes.

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