Water systems and state or local agencies issue drinking water advisories when they believe water quality is or may be compromised. Advisories tell individuals, schools, hospitals, businesses, and others about the situation and how to take immediate action—to boil tap water before drinking, for example, or to avoid drinking or even using tap water.
The Drinking Water Advisory Communication Toolbox provides a practical guide and protocol for communicating with stakeholders and the public about water advisories that is based upon research and identified practices. It focuses on water systems and addresses the spectrum of situations that generate drinking water advisories—from a water main break to a hurricane, a drop in pressure, or intentional contamination.
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