In agreement with the FASFC, Grand Frais is withdrawing the following cheese “Coeur de Neufchâtel AOP fermier” from sale and recalling it from consumers due to the possible presence of Listeria monocytogenes. Grand Frais asks its customers not to consume this product and to return it to the point of sale where it was purchased with the receipt to request a refund.
Product Description:
Product name: Coeur de Neufchâtel AOP fermier
Best By Dates: all dates from 17/05/2025 to 18/06/2025
Lot number: 170425GFS
Sales period: from 06/05/2025 to 19/05/2025
Nature of the packaging: wood-effect tray
Weight: 400 g
The product was distributed by: Grand Frais Messancy – Commerciële zone le Triangle Lorrain, Rue des Ardennes 19, RN 81, 6780 Messancy.
For any further information, contact: The Customer Service of the Grand Frais cheesemaker at the following address: contact@lefromagerdegrandfrais.fr
Reason for the recallBacteriological non-compliance
Risks to the consumerListeria monocytogenes (agent responsible for listeriosis)
Additional description of the riskListeria monocytogenes
Conduct to be followed by the consumerStop using Do not use the product Contact the point of sale Destroy the product
Health recommendationsPeople who have consumed the “products” mentioned above and who have a fever, isolated or accompanied by headaches, and body aches, are invited to consult their doctor and report this consumption. Severe forms with neurological complications and maternal or fetal damage in pregnant women can also sometimes occur. Pregnant women as well as immunocompromised people and the elderly should be especially attentive to these symptoms. Listeriosis is a disease that can be serious and has an incubation period of up to eight weeks.
Contact number0640817965
Compensation arrangementsRepayment
End date of the recall procedureSaturday, May 31, 2025
Reason for the recallpresence of salmonella which can represent a risk in the event of a lack of hygiene during preparation or consumption without prior cooking.
Risks to the consumerSalmonella spp (agent responsible for salmonellosis)
Conduct to be followed by the consumerStop using No longer Use the product Return the product to the point of sale Destroy the product
Health recommendationsFoodborne illnesses caused by salmonella result in sudden onset of gastrointestinal disorders (diarrhoea, vomiting) often accompanied by fever and headache that generally occur 6 to 72 hours after consumption of contaminated products. These symptoms may be more pronounced in young children, pregnant women, immunocompromised individuals and the elderly. People who have consumed these products and who have these symptoms are invited to consult their doctor and report this consumption. If there are no symptoms within 7 days of consuming the affected products, there is no need to worry and consult a doctor. If the product must be cooked before consumption: cooking the products (hard-boiled eggs, pastries, poultry meat, etc.) at +65°C destroys these bacteria and prevents the consequences of such contamination.
Contact number0080054355435
Compensation arrangementsRepayment
End date of the recall procedureWednesday, June 4, 2025
Product identificationGTINLotDate376006058854825099Use-by date 14/05/2025
Start/End of marketing dateSince 29/04/2025
Storage temperatureProduct to be stored in the refrigerator
Geographical area of saleRegions: Occitanie, Provence-Alpes-Côte d’azur
DistributorsCarrefour, Intermarché, Leclerc, Système U
Practical information about the recall
Reason for the recallPresence of Listeria monocytogenes
Risks to the consumerListeria monocytogenes (agent responsible for listeriosis)
Conduct to be followed by the consumerStop using
Health recommendationsPeople who have consumed the “products” mentioned above and who have a fever, isolated or accompanied by headaches, and body aches, are invited to consult their doctor and report this consumption. Severe forms with neurological complications and maternal or fetal damage in pregnant women can also sometimes occur. Pregnant women as well as immunocompromised people and the elderly should be especially attentive to these symptoms. Listeriosis is a disease that can be serious and has an incubation period of up to eight weeks.
Model names or part numbersSainte Maure de Touraine AOP
Product identificationLotDate121 122 124 125 126Minimum durability date 25/06/2025
Packagingindividually wrapped in paper
Start/End of marketing dateOf the 05/05/2025 at 16/05/2025
Storage temperatureProduct to be stored in the refrigerator
Health markEN 37.094.001 CE
Geographical area of saleDepartments: INDRE-ET-LOIRE (37)
Distributorsin the garden vouvrillon, Beillevaire, charcuterie Goulay, rimbault et fils, charcuterie Dubourg, the farm of Souheil
Practical information about the recall
Reason for the recallLISTERIA MONOCYTOGENES
Risks to the consumerListeria monocytogenes (agent responsible for listeriosis)
Conduct to be followed by the consumerDo not consume again Destroy the product
Health recommendationsPeople who have consumed the “products” mentioned above and who have a fever, isolated or accompanied by headaches, and body aches, are invited to consult their doctor and report this consumption. Severe forms with neurological complications and maternal or fetal damage in pregnant women can also sometimes occur. Pregnant women as well as immunocompromised people and the elderly should be especially attentive to these symptoms. Listeriosis is a disease that can be serious and has an incubation period of up to eight weeks.
Compensation arrangementsOther (see additional information)
End date of the recall procedureTuesday, June 3, 2025
Model names or part numbersRicotta Spinach Parmesan Wrasses
Product identificationGTINLotDate376006056499325098Use-by date 13/05/2025376006056499325126Use-by date 09/06/2025
PackagingFilmed tray
Start/End of marketing dateSince 25/04/2025
Storage temperatureProduct to be stored in the refrigerator
Geographical area of saleRegions: Occitanie, Provence-Alpes-Côte d’azur
DistributorsIntermarché, Leclerc, Système U, Carrefour
Practical information about the recall
Reason for the recallPresence of Listeria monocytogenes
Risks to the consumerListeria monocytogenes (agent responsible for listeriosis)
Conduct to be followed by the consumerStop using
Health recommendationsPeople who have consumed the “products” mentioned above and who have a fever, isolated or accompanied by headaches, and body aches, are invited to consult their doctor and report this consumption. Severe forms with neurological complications and maternal or fetal damage in pregnant women can also sometimes occur. Pregnant women as well as immunocompromised people and the elderly should be especially attentive to these symptoms. Listeriosis is a disease that can be serious and has an incubation period of up to eight weeks.
Model names or part numbersBeef Ravioli Ham Parmesan
Product identificationGTINLotDate37600605886325105Use-by date 20/05/202537600605886325126Use-by date 09/06/2025
PackagingFilmed tray
Storage temperatureProduct to be stored in the refrigerator
Geographical area of saleRegions: Occitanie, Provence-Alpes-Côte d’azur
DistributorsIntermarché, Carrefour, Système U, Leclerc
Practical information about the recall
Reason for the recallPresence of Listeria monocytogenes
Risks to the consumerListeria monocytogenes (agent responsible for listeriosis)
Conduct to be followed by the consumerStop using
Health recommendationsPeople who have consumed the “products” mentioned above and who have a fever, isolated or accompanied by headaches, and body aches, are invited to consult their doctor and report this consumption. Severe forms with neurological complications and maternal or fetal damage in pregnant women can also sometimes occur. Pregnant women as well as immunocompromised people and the elderly should be especially attentive to these symptoms. Listeriosis is a disease that can be serious and has an incubation period of up to eight weeks.
Storage temperatureProduct to be stored in the refrigerator
Geographical area of saleRegions: Occitanie, , , Provence-Alpes-Côte d’Azur
DistributorsIntermarché, Super U, Leclerc, Carrefour
Practical information about the recall
Reason for the recallPresence of Listeria monocytogenes
Risks to the consumerListeria monocytogenes (agent responsible for listeriosis)
Conduct to be followed by the consumerStop using
Health recommendationsPeople who have consumed the “products” mentioned above and who have a fever, isolated or accompanied by headaches, and body aches, are invited to consult their doctor and report this consumption. Severe forms with neurological complications and maternal or fetal damage in pregnant women can also sometimes occur. Pregnant women as well as immunocompromised people and the elderly should be especially attentive to these symptoms. Listeriosis is a disease that can be serious and has an incubation period of up to eight weeks.
Storage temperatureProduct to be stored in the refrigerator
Geographical area of saleRegions: Occitanie, Provence-Alpes-Côte d’azur
DistributorsIntermarché, Leclerc, Système U, Carrefour
Practical information about the recall
Reason for the recallPresence of Listeria monocytogenes
Risks to the consumerListeria monocytogenes (agent responsible for listeriosis)
Conduct to be followed by the consumerStop using
Health recommendationsPeople who have consumed the “products” mentioned above and who have a fever, isolated or accompanied by headaches, and body aches, are invited to consult their doctor and report this consumption. Severe forms with neurological complications and maternal or fetal damage in pregnant women can also sometimes occur. Pregnant women as well as immunocompromised people and the elderly should be especially attentive to these symptoms. Listeriosis is a disease that can be serious and has an incubation period of up to eight weeks.
